Public Innovation Award Ceremony: concluding the Public Sector Innovation Week, as part of the EU-funded “Innovation for Development” projectJan 27, 2017
Yerevan, 27 January 2017 – Today, UNDP/Kolba Innovations Lab held a Public Innovation Award Ceremony, which concluded the Public Sector Innovation Week (#PSIWeek), organized annually as part of the “Innovation for Development” (#Inno4dev) project. The project is funded by the European Union and implemented by UNDP in Armenia.
Bradley Busetto, UN Resident Coordinator/UNDP Resident Representative in Armenia, H.E. Ambassador Piotr Antoni Świtalski, Head of the European Union Delegation to Armenia, Vache Gabrielyan, RA Deputy Prime Minister, Minister of International Economic Integration and Reforms, and Arpine Hovhannisyan, RA Minister of Justice, attended and addressed the guests of the event, highlighting the importance of innovation in public sector in Armenia.
“Initiatives like this are really great example of how a relatively small investment can have large impact. I appreciate the partnership built with our partners from the European Union and the Government of Armenia, who had the courage and foresight to support methodologies and approaches which are not yet established in the mainstream of development and governance. Congratulations to the winning idea holders and also to everybody else who took part – you are all innovation pioneers,” said Bradley Busetto, UN Resident Coordinator/UNDP Resident Representative in Armenia.
''Social innovation is a prerequisite for development in all parts of society. Especially in the governance sphere, it is crucial to remain innovative and keep reforming procedures to maintain a high service level for the citizens,'' mentioned Ambassador Świtalski, Head of the EU Delegation to Armenia.
In 2016, Kolba Lab together with the Government of RA and Ministry of Justice announced a call for innovative ideas in the public sector among civil servants. This was first-ever innovation challenge within the Government, crowdsourcing ideas from the Office of the Prime Minister and the Ministry of Justice to solve small issues with innovative approaches. As a result of the call, the accumulated knowledge and expertise of civil servants will help to generate ideas on optimization of internal processes, development of effective feedback and communication mechanisms with citizens, ensuring transparency and accountability of the Government.
In response to the call for ideas, 23 applications were submitted. The evaluation panel selected the best ideas from each state agency:
- Optimisation of registration procedures of new-born children – Nane Harutyunyan (Ministry of Justice)
- Online consulting system of government services – Diana Ghazaryan, Anna Harutyunyan (Ministry of Justice)
- Development of consolidated request portal for submitting information to all state agencies through single web platform – Shushan Doydoyan (Ministry of Justice)
Additionally, Zhenya Harutyunyan, from the Ministry of Justice has responded to the call with a suggestion to create a web platform for citizens’ inquiries to the Ministry of Justice. The idea received a special award and is already in the implementation phase.
- Optimisation system of internal business processes in the Government of RA – Aram Asatryan (RA Government)
- Mobile application on consumers’ rights protection – Lusine Tovmasyan (RA Government)
- Online broadcasting of government sessions – Aram Asatryan (RA Government)
Authors of the winning ideas received awards and certificates of recognition. UNDP/Kolba Innovations Lab, with the support of the European Union, will support the projects in idea incubation and implementation phases.
UNDP partners with people at all levels of society to help build nations that can withstand crisis, and drive and sustain the kind of growth that improves the quality of life for everyone. On the ground in more than 170 countries and territories, we offer global perspective and local insight to help empower lives and build resilient nations UNDP in Armenia was established in March 1993, and supports the government in meeting its development priorities and the Sustainable Development Goals.
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UNDP Kolba Innovations Lab, Hasmik Soghomonyan: (+374 60) 530000 (*224) or Hasmik.firstname.lastname@example.org